Terms of Service
These terms apply to businesses ("Merchants") that use the messaging automation service provided by Zumeer Asif ("we", "us"), including the Meta app Zumeer Asif Automations ("the Service").
1. The Service
The Service connects a Merchant's online store, courier provider and WhatsApp Business account to send order confirmations, shipping and delivery updates, and to record customer replies.
2. Merchant responsibilities
- Have a lawful basis, including any required consent, to message your customers
- Follow the WhatsApp Business Messaging Policy, WhatsApp Commerce Policy and Meta's terms
- Keep your store, courier and WhatsApp account information accurate
- Pay WhatsApp messaging fees charged by Meta to your WhatsApp Business account, unless agreed otherwise in writing
3. Access and ownership
You keep ownership of your store, WhatsApp Business account, phone number, message templates and data. You grant us access only to run the Service, and you can remove that access at any time.
4. Acceptable use
You may not use the Service to send spam, unlawful, misleading or prohibited content.
5. Third-party services
The Service relies on third parties such as Meta, Shopify and courier providers. Their terms apply to your use of their services, and we are not responsible for their outages or changes.
6. Availability
We work to keep the Service running reliably but do not guarantee uninterrupted or error-free operation.
7. Fees
Service fees are set out in a separate agreement between you and us.
8. Termination
Either party may stop the Service at any time. After termination we delete your stored credentials and remaining data within 30 days, as described in our Privacy Policy.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability is limited to the fees you paid us in the three months before the claim.
10. Governing law
These terms are governed by the laws of Pakistan.